Why Can’t I Copy Text from PDFs?
In the first few versions of PDF, this was true. Adobe did not want people to copy a text, so you couldn't copy. In version 3.x and 4.x, this changed. You can grab and copy text, just like in any other program, and paste it into any Windows program.

Do I have to pay any per-download fees?
There are no pre-download fees. Your membership will not require you to pay any further fees for any software or service inside our member’s area. We have a convenient presentation for you to help you obtain the maximum enjoyment of our products and services.

My registration, is it secure and confidential?
Confidentiality is a very serious subject within our organization. Your personal information will not be shared with any other organization, this includes your emails. Our registration process and payment pages are managed by some of the largest and influential payment processors on the internet. Rest assured that we do not settle for anything less than 100% security.

How quick are software downloads from your service?
Download time will vary depending on your Internet connection. We extend to all our members the best technology available in order to ensure that your internet connection can download to its maximum potential given its capacity. This will in turn cut your download times in half!

Will I need to acquire other special software in order to begin exploiting my membership advantages?
No, using our service is quite simple; just SEARCH, CHOOSE and DOWNLOAD! It’s that simple!

Would I be able to cancel my membership?
Not a problem, if you ever feel dissatisfied with our service at any time, you may cancel throughout the duration of your membership without any obligations.

Will any of the downloaded products be accompanied user manuals?
We have made this easy for you too!! We have incorporated all the contents you would find in a manual, from error messages to how-to information, into help files and wizards found within our website. Additional information can also be found by clicking on our support section. If you still have questions, our team of support specialists is available 24/7 to assist you.

What membership privileges do I get once I sign up?
There are some download services on the internet that claim to have "free" offers that are not in fact free. With a membership to our service we actually do offer to you the ultimate best value for a small up front fee. For example, our team ensures maximum download speeds by offering cutting edge and technologically advanced servers and distribution networks. Unlike some other download services on the internet, we actually support you through the entire process: whether you need assistance using your newly downloaded software or if you simply need help during the download process. Our support specialists are available 24/7 and they are always ready to assist you with a smile!

Does it matter that I connect to the internet through a proxy?
In many cases the answer would be no, however, we do advise you to contact your network administrator in order to ensure if any changes to the network settings are needed.

How do I install your programs (what's a .ZIP file)?
Installation varies from program to program; most of the programs have their own installer (these files end in an .EXE), and you simply need to double click on the icon, and follow the directions.
Now other files are in a compressed format called "PKZIP", which makes the download size smaller and speeds up how quickly you get it. In order to use a program that has been compressed like this, you need a utility that will expand it back up to its original size. There are many utilities like this, but the easiest is probably WinZip. It's a relatively small and very easy to use program, and you'll find it immensely useful the more time you spend downloading things off of the net, since a very large amount of the information is compressed using utilities similar to this. Once you have downloaded and installed it, click Open or Run this program from its current location.

Will I be re-billed for my membership every year/month?
You have our word that this will never happen. You will be charged a one-time fee valid for the length of your membership without any recurring charges without your prior written consent. At your membership’s end you will simply receive a reminder notice to advise you that you may renew your membership at your convenience if you chose to do so.

Do you offer a trial membership?
We do not offer a trial membership. We are unable to offer a limited time "download period" due to copyright restrictions on downloadable content and software. However, we are very confident that once you try our download service you will never try another!

I replaced my computer, will my membership be transferable and can I use it on multiple computers?
You can, with our ultra high-speed website all you have to do is login to your personalized membership area from any computer and download all the software content you like! It’s as easy as that!

I try to download, but all I get is a Server Error?
There are several reasons that can cause a Server Error #500. The most common is attributed to our servers experiencing temporary network problems. Under normal circumstances these problems are fixed within an hour; however, there is the possibility for some cases to last longer. Please contact technical support.

My web browser asks me if I want to save or open the file. What should I do?
When downloading the software, your web browser may prompt you to either save the file or open it from its current location. We recommend you choose to save the file to a directory on your hard disk. This will allow you to reinstall the software at a later date without having to download it again. Once the download is complete, you can install the software by double-clicking on the file.

I just downloaded and saved the file to my hard drive, however, I have forgotten its location. How do I go about finding it again?
This is an occurrence experienced by some of our members. The solution is actually very easy; your web browser normally defaults to the same directory every time you download a file until you change it. An easy way to figure out the location of this download directory is to simply download another file and when you are prompted to save the file to your hard drive the "Save As" window will appear and reveal your download directory.

I've finished reading the FAQ. How do I sign up?
If you are not currently registered with our website, please click here to sign up.

This site has no affiliation whatsoever with the owner or manufacturer of this software program. All trademarks and copyrights that appear on this site are used for comparison and reference for the users only. The trademarks and copyrights belong to Adobe Systems Inc and can be found at the following url: http://www.adobe.com/misc/pdfs/terms.pdf The visitor of this site may be redirected at any time to a third-part website without notice.